Oregon Emergency Rental Assistance Program
The Oregon Emergency Rental Assistance Program (OERAP) helps eligible low-income households with their past due, current and future rent and utilities. This program uses funds from the federal Emergency Rental Assistance Program, which allocated a collective total of $280 million to Oregon, the City of Portland, and multiple counties in the state. In most cases, approved applications will result in payments made directly to landlords and utility providers.
Beginning May 19, 2021, qualified renters who have experienced financial hardship due to the coronavirus pandemic, and are at risk of homelessness or housing instability, may apply for the Oregon Emergency Rental Assistance Program (OERAP). This program is not a loan, which means those who receive assistance will not have to pay back funds so long as they are used as approved and not duplicating other assistance programs. Assistance is offered to all eligible renters regardless of their citizenship or immigration status, and it will not impact the recipient’s eligibility for other federally funded programs such as food stamps, Medicaid, Medicare, social security, WIC or public housing.
Renters who are eligible for the program may request rent and/or utility assistance dating back to March 13, 2020 (prior expenses are not eligible). OERAP will cover up to 12 months of past due rent and three months of forward rent, once all past due rent is paid. OERAP will also cover past due utility costs including electricity, gas, home energy services, water, sewer, trash removal, internet and bulk fuels. Costs that will NOT be covered include: homeowner costs, homeowner utilities, landlord-paid utilities, landlord-paid property taxes, property insurance, phone, and renter insurance.
If approved, in most cases, payments will be made directly to the landlord, property owner or utility company on the tenant’s behalf via direct deposit or check. OERAP funds are not first-come-first-serve. Funds will be distributed based on a formula that prioritizes applications based on need. Everyone who turns in a completed application will have their application reviewed.
To learn more about eligibility, applying and the program itself, scroll down or use the buttons below to jump to a section.
Information for Tenants
Are you eligible for Oregon Emergency Rental Assistance Program?
If you are behind on your rent or utility payments, you may be eligible for the Oregon Emergency Rental Assistance Program (OERAP) if you meet all of the following criteria:
#1: You are a renter in Oregon behind on your payments.
Your household may be eligible if your primary residence is in Oregon, and you have an arrangement renting your residence from the property owner. Eligible properties include apartments, single-family homes, rented manufactured homes, rented manufactured home lots, hotel and motel stays (if this is your primary residence), and other informal lease agreements, subject to review. You may also be eligible if you live in public housing, have Section 8 or a Housing Choice Voucher, or other housing assistance so long as the outstanding payments have not been paid through other assistance.
#2: One or more members of your household can demonstrate how the COVID-19 pandemic has directly or indirectly impacted their ability to pay rent or utilities.
This may include if one or more members of your household has qualified for unemployment, experienced a reduction in household income, incurred significant costs, or otherwise experienced financial hardship due to the COVID-19 pandemic. “Household members” includes everyone living in the unit at the time of application, including family members and roommates. All qualified renters may apply regardless of their citizenship or residency status – the application does NOT require providing immigration or citizenship documentation.
#3: Your annual household income is at or below 80% of the Area Median Income for your household size.
Your annual household income includes all income sources for all household members 18 years of age and older. This includes wages, unemployment compensation, gig economy income, tips, business income, self-employment income, retirement, pensions, Social Security benefits, and Supplemental Social Security income. Income eligibility is based on either the household’s total income in 2020, or the monthly income the household is receiving at the time of application (multiplied by 12 months). Download the Area Median Household chart to check your eligibility.
Ready to get started?
If you answered “yes” to all the questions above, you may be eligible to apply for assistance through OERAP. Follow these steps to get started.
Step 1: Gather Your Documents
Download the Tenant Checklist to make sure you have all of your documents ready to go – scanned copies or clear, legible photos should be uploaded to your computer. Additionally, take a moment to review the Tips for Success to make sure you get the most out of your application.
Step 2: Apply Online
Use the link below to complete a pre-screening before you apply. If you meet the eligibility requirements, you will be prompted to begin the application by filling in your name, email address and/or phone number, and password. (Be sure to save your password in a safe place!)
Need a paper application? Download it here.
We estimate the application will take between 20-30 minutes to complete, if your documents are prepared in advance. You do not need to complete the application in one sitting. You can save your application, logout, and come back to it later. If you would like more detailed instructions on how to apply, please watch our Application Walk-Through video.
Step 3: Watch for Updates
After submitting your application, your documents will be reviewed and your landlord and/or utility providers will be contacted. You will receive email updates when your application is processed and moves to the next step, or if any additional information or documentation is required. You can respond to requests for more information or check the status of your application at any time here (you will need your username and password to log in).
Applicants who receive notice of an incomplete application must provide all necessary information to move their application forward. Funding will not be reserved for incomplete applications. Please continue to communicate with your landlord while your application is pending.
Step 4: Approval
If your application is approved, in most cases, payments will be made directly to the landlord, property owner or utility company on the tenant’s behalf via direct deposit or check. Due to the anticipated high volume of applications, at this time we cannot guarantee a timeframe for application review and processing. Responding promptly to requests for more documentation or information will help improve the speed of your application process.
Have other questions?
Information for Landlords
What to Expect as a Landlord
Applications for OERAP funds are initiated by tenants. Landlords cannot apply directly because, per federal rules, tenants are required to provide private information about themselves in the application and the program must protect that data. However, you are encouraged to support your tenants by sharing information about how to apply for OERAP and helping them gather the documents they need to apply. (Scroll down to the next section for more information on how to support your tenants.)
After a tenant applies for OERAP funds, landlords will be contacted by email to review and confirm certain information in the tenant’s application (be sure to watch your inbox closely as emails generated by the application portal can sometimes end up in junk/spam folders). You will be asked to provide the following documents:
- Your W-9
- Your direct deposit or ACH payment information and a copy of a canceled check
In most cases, funds for approved OERAP application will be dispersed directly to the landlord, property owner or utility company on the tenant’s behalf via direct deposit or check. Due to the anticipated high volume of applications, at this time we cannot guarantee a timeframe for application review and processing. Responding to requests for information in a timely manner and communicating with your tenant will help improve the speed of the application process.
How You Can Support Your Tenants
- Share information with tenants about OERAP, including the link to this website. See the Tenant Information section for more details about the application process.
- Help tenants gather the documents they need to apply such as a copy of their current lease, a landlord verification form (if a written lease is unavailable), and a ledger or rent due statement (it’s helpful to have it broken down by month). If you have a scanner or printer, you can also assist your tenant by offering to scan documents or printing forms, such as a paper copy of the OERAP form.
- Make sure your tenants have your current contact information for the application, including your valid and active email address, phone number, address, and business name (if applicable). If you are a management company with multiple properties, be sure to develop and distribute guidance on what address and contact information property managers should share with tenants to use.
- Watch for emails regarding tenant applications and respond in a timely manner. Be sure to also check your spam/junk folder for emails from the application portal.
To make sure you are doing everything you can to support your tenants who may be eligible for OERAP, check out the Landlord Checklist.
Frequently Asked Questions
How much money is available? How will it be distributed among eligible applicants?
The Federally Funded Emergency Rental Assistance Program makes available $25 Billion available to assist households across the country that are unable to pay rent and utilities due to the COVID-19 pandemic. The State of Oregon, through Oregon Housing and Community Services (OHCS), received approximately $204 Million to launch the Oregon Emergency Rental Assistance Program (OERAP). Additionally, the City of Portland, and the counties of Multnomah, Washington, Clackamas, Lane and Marion received their own allocations adding up to $76 Million.
Funding is distributed based on a formula that prioritizes applications based on need. It is not first-come-first-serve. Everyone who applies will have their application reviewed. For more information about how applications are prioritized, download the Prioritization Information sheet.
Do I have to apply online?
What if I made a mistake on my application after submission?
Go to the Contact & Other Resources section to contact your local Program Administrator.
What if I don’t have a lease?
I applied for my local emergency rental assistance program and already provided this information. Can I still apply for OERAP?
You cannot receive federal Emergency Rental Assistance for the same months from two programs. Please select one program to apply to for assistance. You can apply for OERAP to cover other months that you still need assistance for.
I’m homeless. Can I still receive assistance?
OERAP may be able to pay three months of upcoming rent if a homeless individual enters into a new rental lease. A case manager may be able to assist. Please call 211 for help or visit www.211info.org for more information.
My landlord is refusing to cooperate. As a tenant, am I able to apply for OERAP and receive funds?
Yes! We encourage you to submit an application and self verification form. If your landlord does not agree to receive payments on your behalf, payments can be sent directly to you, the tenant. If this is the case, please follow up directly with your Program Administrator for additional information and support.
Don’t see your question answered here?
Contact & Additional Information
For additional programs and resources to help with COVID-19 relief, download the Other Available Resources information sheet.
Be aware of scammers! To ensure the information you receive is accurate and complete, double check that the organization is a reputable governmental, tribal or nonprofit partner. The best way to stay informed is to log into OERAP application portal and check your application status. Learn more about how to avoid scammers.
The State of Oregon's allocation of Emergency Rental Assistance is being administered by Oregon Housing and Community Services (OHCS), who administers the funding to local Program Administrators to deliver assistance to households. Some local government entities also received direct allocations of federal Emergency Rental Assistance, but will be using a separate process to administer those funds.
If you have additional questions or need assistance with your OERAP application, please contact your local Program Administrator:
Baker County: Community Connection of NE Oregon (CCNO), phone: 541-523-6591
Benton County: Community Services Consortium (CSC), phone: 541-704-7506
Clackamas County: Clackamas County Social Services Division (CCSSD), phone: 503-655-8575
Clatstop County: Community Action Team (CAT), phone: 503-325-1400
Columbia County: Community Action Team (CAT), phone: 503-397-3511
Coos County: Oregon Coast Community Action (ORCCA), phone: 541-435-7080 (ext 370)
Crook County: NeighborImpact (NI), phone: 541-323-0222
Curry County: Oregon Coast Community Action (ORCCA), phone: 541-435-7080 (ext 370)
Deschutes County: NeighborImpact (NI), phone: 541-323-0222
Douglas County: United Community Action Network (UCAN), phone: 541-672-3524
Gilliam County: Community Action Program of East Central Oregon (CAPECO), phone: 541-276-1926
Grant County: Community Connection of NE Oregon (CCNO), phone: 541-575-2949
Harney County: Communities in Action (CinA), phone: 541-889-9555
Hood River County: Mid-Columbia Housing Authority (MCHA), phone: 541-296-5462
Jackson County: ACCESS, phone: 541-414-0319
Jefferson County: NeighborImpact (NI), phone: 541-323-0222
Josephine County: United Community Action Network (UCAN), phone: 541-672-3524
Klamath County: Klamath and Lake Community Action Services (KLCAS), phone: 541-882-3500
Lake County: Klamath and Lake Community Action Services (KLCAS), phone: 541-882-3500
Lane County: Lane County Human Services Division (LCHSD), phone: 541-682-3776
Lincoln County: Community Services Consortium (CSC), phone: 541-704-7506
Linn County: Community Services Consortium (CSC), phone: 541-704-7506
Malheur County: Communities in Action (CinA), phone: 541-889-9555
Marion County: Mid-Willamette Valley Community Action Agency (MWVCAA), phone: 503-399-9080 - Dial 1
Morrow County: Community Action Program of East Central Oregon (CAPECO), phone: 541-276-1926
Multnomah County: 211 Info, phone: dial 211 or 1-866-698-6155 (language interpreters available by phone). TTY: dial 711 and call 503-988-0466 TEXT: your zip code to 898211 (TXT211) (text/email in English and Spanish)
Polk County: Mid-Willamette Valley Community Action Agency (MWVCAA), phone: 503-399-9080 - Dial 1
Sherman County: Mid-Columbia Housing Authority (MCHA), phone: 541-296-5462
Tillamook County: Community Action Team (CAT), phone: 503-842-5261
Umatilla County: Community Action Program of East Central Oregon (CAPECO), phone: 541-276-1926
Union County: Community Connection of NE Oregon (CCNO), phone: 541-963-7532
Wallowa County: Community Connection of NE Oregon (CCNO), phone: 541-426-3840
Wasco County: Mid-Columbia Housing Authority (MCHA), phone: 541-296-5462
Washington County: Community Action Organization (CAO), phone: 503-615-0770
Wheeler County: Community Action Program of East Central Oregon (CAPECO), phone: 541-276-1926
Yamhill County: Yamhill Community Action Partnership (YCAP), phone: 503-687-1494
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