Alert: Issue with some checks printed with missing routing number

Are you having problems with cashing your Oregon Emergency Rental Assistance Program (OERAP) check? Oregon Housing and Community Services (OHCS) discovered that a batch of checks for payments through the Oregon Emergency Rental Assistance Program had a printing error. The issue with this particular batch of 468 checks is that they were printed with a digit missing from the routing number. We have confirmed that banks are able to cash those checks, and that hundreds from this batch have indeed been cashed or deposited. None of the checks have bounced or will bounce. All checks are valid and can be deposited or cashed. However, we have been notified that some consumers have had issues with cashing or depositing checks at some check cashing businesses rather than banks. OHCS deeply regrets any inconvenience this issue may be causing tenants or landlords. Public Partnerships is contacting all affected tenants and landlords individually with instructions on how to cash the check that they already have or, if they prefer, receive a reissued check. If an individual has been affected by this issue or needs assistance they can call 844-378-2931.

Other Resources for Assistance

Numerous entities across the state received housing and utility assistance funds as part of this federal COVID-19 relief program. Five counties and the City of Portland have opted to accept applications from residents through their own application process. However, residents of all counties are welcome to apply to the Oregon Emergency Rental Assistance Program (OERAP).

All programs will require applicants to meet the same eligibility criteria and the State is coordinating with local providers to ensure that residents of all counties will be able to submit an application for the Oregon Emergency Rental Assistance Program no matter where they apply.

To learn more about local programs, visit the following websites to see if you qualify for your city or county funds:

Note: You may only select one program to apply to for assistance. Applicants are prohibited from accepting payment from the same expense from different providers and are asked to select one program.

Tribal Governments

Some Tribal Governments received federal funding to operate their own rental assistance programs. If you are connected to services through a Tribe in Oregon, contact them directly for more information.

Oregon Public Housing Authorities

Rental assistance programs from Oregon Public Housing Authorities may also be available, including the Housing Choice Voucher / “Section 8” program.  To learn more about these programs and whether you may qualify, you can search for your local housing agency and click on “find your agency.” 

Additional rental assistance programs may be available from your local Community Action Agency.

Utility Assistance

OHCS provides funds to local community action agencies that provide bill payment assistance programs. These programs assist low-income households to make their energy costs more affordable. They also help prevent the loss and the restoration of home energy service. Payments are made to the utility company on the customer’s behalf. Search for utility bill assistance programs and the utility assistance contact for each Community Action Agency here

If you are in need to help accessing or searching for additional rental assistance programs, call 211 or go to http://www.211info.org.

Specialized Assistance for Spanish speakers, Agricultural workers, and Farmworkers

Do you need assistance or application information in Spanish? Reach out to the Oregon Human Development Corporation (OHDC) for additional help with your Oregon Emergency Rental Assistance Program application. Find more information on the OHDC website or call 1-855-215-6158.

Do you need legal guidance?

OHCS cannot advise on legal matters. For questions related to evictions, please reach out to the Oregon Law Center (https://oregonlawcenter.org/).

Contact Information

The State of Oregon’s allocation of Emergency Rental Assistance is being administered by Oregon Housing and Community Services (OHCS), who administers the funding to local Program Administrators to deliver assistance to households. Some local government entities also received direct allocations of federal Emergency Rental Assistance, but will be using a separate process to administer those funds.

If you have additional questions or need assistance with your application, please contact your local Program Administrator:

CountyContact Information
Spanish speakers in
All Counties
Oregon Human Development Corporation (OHDC)
Phone: 1-855-215-6158 | 500 NW 20th Street, Suite 100 Gresham, OR 97030
Baker CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-523-6591 | 2810 Cedar Street, Baker City, OR 97814
Benton CountyCommunity Services Consortium (CSC)
Phone: 541-704-7506 | 250 Broadalbin St. SW, Suite 2A, Albany, OR 97321
Clackamas CountyClackamas County Social Services Division (CCSSD)
Phone: 503-655-8575 | 2051 Kaen Rd. unit 135 Oregon City, Or 97045
Clatsop CountyCommunity Action Team (CAT)
Phone: 503-325-1400 | 364 9th St., Clatsop, OR 97146
Columbia CountyCommunity Action Team (CAT)
Phone: 503-397-3511 | 125 N. 17th St., Saint Helens, OR 97051
Coos CountyOregon Coast Community Action (ORCCA)
Phone: 541-435-7080 x 370 | 1855 Thomas Ave Coos Bay, OR 97420
Crook CountyNeighborImpact (NI)
Phone: 541-548-2380 x 210 | 1855 Thomas Ave Coos Bay, OR 97420
Curry CountyOregon Coast Community Action (ORCCA)
Phone: 541-435-7080 x 370 | 1855 Thomas Ave Coos Bay, OR 97420
Deschutes CountyNeighborImpact (NI)
Phone: 541-548-2380 x 210 | 2303 SW First St., Redmond, OR 97756
Douglas CountyUnited Community Action Network (UCAN)
Phone: 541-672-5392 | 280 Kenneth Ford Drive, Roseburg, OR 97470
Gilliam CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Grant CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-575-2949 | 142 NE Dayton, John Day, OR 97850
Harney CountyCommunities in Action (CinA)
Phone: 541-889-9555 | 915 SW 3rd Ave, Ontario, OR 97914
Hood River CountyMid-Columbia Housing Authority (MCHA)
Phone: 541-296-5462 | 500 E 2nd St. The Dalles, OR 97058
Jackson CountyACCESS
Phone: 541-494-1210 | 3630 Aviation Way Medford, OR 97504
Jefferson CountyNeighborImpact (NI)
Phone: 541-548-2380 x 210 | 2303 SW First St., Redmond, OR 97756
Josephine CountyUnited Community Action Network (UCAN)
Phone: 541-956-4084 | 280 Kenneth Ford Drive, Roseburg, OR 97470
Klamath CountyKlamath and Lake Community Action Services (KLCAS)
Phone: 541-882-3500 | 535 Market Street, Klamath Falls, OR 97601
Lake CountyKlamath and Lake Community Action Services (KLCAS)
Phone: 541-882-3500 | 535 Market Street, Klamath Falls, OR 97601
Lane CountyLane County Human Services Division (LCHSD)
Phone: 541-682-3776 | 151 W. 7th Ave Suite 560, Eugene OR 97401
Lincoln CountyCommunity Services Consortium (CSC)
Phone: 541-704-7506 | 250 Broadalbin St. SW, Suite 2A, Albany, OR 97321
Linn CountyCommunity Services Consortium (CSC)
Phone: 541-704-7506 | 250 Broadalbin St. SW, Suite 2A, Albany, OR 97321
Malheur County Communities in Action (CinA)
Phone: 541-889-9555 | 915 SW 3rd Ave, Ontario, OR 97914
Marion CountyMid-Willamette Valley Community Action Agency (MWVCAA)
Phone: 503-399-9080 x 4003 | ARCHES Project, 615 Commercial Street NE, Salem OR 97301
Morrow CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Multnomah CountyMultnomah County
Phone: 503-988-0466 (Available in Spanish and English).
Email: rentassistance@multco.us You may also contact 211 or 1-866-698-6155 | 209 SW 4th Avenue #200, Portland, OR 97204
Polk CountyMid-Willamette Valley Community Action Agency (MWVCAA)
Phone: 503-399-9080 x 4003 | ARCHES Project, 615 Commercial Street NE, Salem OR 97301
Sherman CountyMid-Columbia Housing Authority (MCHA)
Phone: 541-296-5462 | 500 E 2nd St. The Dalles, OR 97058
Tillamook CountyCommunity Action Team (CAT)
Phone: 503-842-5261 | 2310 1st St., Ste 2, Tillamook, OR 97141
Umatilla CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Union CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-963-7532 | 1504 N Albany St, La Grande, OR 97850
Wallowa CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-426-3840 | 702 NW 1st St, Enterprise, OR 97828
Wasco CountyMid-Columbia Housing Authority (MCHA)
Phone: 541-296-5462 | 500 E 2nd St. The Dalles, OR 97058
Washington CountyCommunity Action Organization (CAO)
Phone: 503-615-0770 | 1001 SW Baseline St. Hillsboro, OR 97123
Wheeler CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Yamhill CountyYamhill Community Action Partnership (YCAP)
Phone: 503-687-1494 | YCAP, P.O. Box 621, McMinnville, OR 97128