Important Update: Call Centers Available

OERAP Applicant Call Center 

Applicants with general questions about the program or utility assistance should call 211 to be connected to wrap around services and supports.

Tenants or landlords inquiring about a specific application submitted before Dec. 1 should call the phone support team during regular business hours: 844-378-2931.  Please have your application number handy so that customer support staff can look into your file. Applications received during 2022 will not be processed until the prior applications are processed as per new legislation outlined in SB 891.

OERAP Landlord Call Center 

OERAP is pleased to announce the launch of an applicant call center specifically for Landlords. Please call 844-378-2931. This service is available to landlords who have been notified that their tenant successfully completed an OERAP application.   


Important Update: Safe Harbor Eviction Protection Period Extended

Tenants must pay rent each month or risk eviction. The Governor recently signed SB 891, which extends temporary “Safe Harbor” protections protecting renters from nonpayment eviction until a tenant’s rent assistance application is no longer pending. All safe harbor protections expire on Sept. 30, 2022

To be protected, tenants must prove that they have applied to their landlord by June 30, 2022, or at or before any first court appearance, whichever is sooner. Documentation can be:

  • a copy or photo of the documentation by email or text message
  • email, a screenshot, or other written or electronic documentation verifying the submission of an application for emergency rental assistance

Once a tenant has given their landlord documentation of their application, the landlord may not move forward with a termination notice or an eviction action until the application has been closed, denied, or paid. If your application is closed, denied, or paid in an amount that is less than is owed, your landlord can move forward with the eviction process.

After June 30, only tenants who have submitted their safe harbor documentation will be protected while their applications are processed. 

Landlords are required to give ten days of notice of termination of tenancy for nonpayment until Sept. 30, 2022. If you receive a 10-day notice for nonpayment:

  • If you haven’t already, apply for emergency rent assistance and provide documentation to your landlord.
  • Call the Community Alliance of Tenants (503-288-0130) or Springfield Eugene Tenant Association (541-972-3715) Hotlines or their local legal aid office. (www.oregonlawhelp.org). 

If you have questions about eviction protections, please visit the Oregon Law Center’s website for updates at www.oregonlawhelp.org.

You have the right to these protections regardless of your citizenship status.

Other Resources for Assistance

Numerous entities across the state received housing and utility assistance funds as part of this federal COVID-19 relief program. Five counties and the City of Portland have opted to accept applications from residents through their own application process. However, residents of all counties are welcome to apply to the Oregon Emergency Rental Assistance Program (OERAP).

All programs will require applicants to meet the same eligibility criteria and the state is coordinating with local providers to ensure that residents of all counties will be able to submit an application for the Oregon Emergency Rental Assistance Program no matter where they apply.

To learn more about local programs, visit the following websites to see if you qualify for your city or county funds:

Note: You may only select one program to apply to for assistance. Applicants are prohibited from accepting payment from the same expense from different providers and are asked to select one program.

Tribal Governments

Some Tribal Governments received federal funding to operate their own rental assistance programs. If you are connected to services through a Tribe in Oregon, contact them directly for more information.

Oregon Public Housing Authorities

Rental assistance programs from Oregon Public Housing Authorities may also be available, including the Housing Choice Voucher / “Section 8” program. To learn more about these programs and whether you may qualify, you can search for your local housing agency and click on “find your agency.” 

Additional rental assistance programs may be available from your local Community Action Agency.

Utility Assistance

With the concurrent deployment of Emergency Rental Assistance dollars, (ERA 1, ERA 2 alongside ERA 3,) OERAP recently made the difficult decision not to continue covering tenant utility bills. This change will allow the state to stretch the limited emergency rental assistance dollars further to cover more applicants and keep families in their homes. Oregon has ample utility assistance available that renters and homeowners can access to cover their utility bills. Renters can learn more about where to access utilities in their local communities by reaching out to their Community Action Agency and calling 2-1-1.

Specialized Assistance for Spanish speakers, Agricultural workers, and Farmworkers

Do you need assistance or application information in Spanish? Reach out to the Oregon Human Development Corporation (OHDC) for additional help with your Oregon Emergency Rental Assistance Program application. Find more information on the OHDC website or call 1-855-215-6158.

Do you need legal guidance?

OHCS cannot advise on legal matters. For questions related to evictions, please reach out to the Oregon Law Center (https://oregonlawcenter.org/).

Contact Information

The State of Oregon’s allocation of Emergency Rental Assistance is being administered by Oregon Housing and Community Services (OHCS), who administers the funding to local Program Administrators to deliver assistance to households. Some local government entities also received direct allocations of federal Emergency Rental Assistance, but will be using a separate process to administer those funds.

If you have additional questions or need assistance with your application, please contact your local Program Administrator:

CountyContact Information
Spanish speakers in
All Counties
Oregon Human Development Corporation (OHDC)
Phone: 1-855-215-6158 | 500 NW 20th Street, Suite 100 Gresham, OR 97030
Baker CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-523-6591 | 2810 Cedar Street, Baker City, OR 97814
Benton CountyCommunity Services Consortium (CSC)
Phone: 541-704-7506 | 250 Broadalbin St. SW, Suite 2A, Albany, OR 97321
Clackamas CountyClackamas County Social Services Division (CCSSD)
Phone: 503-655-8575 | 2051 Kaen Rd. unit 135 Oregon City, Or 97045
Clatsop CountyCommunity Action Team (CAT)
Phone: 503-325-1400 | 364 9th St., Clatsop, OR 97146
Columbia CountyCommunity Action Team (CAT)
Phone: 503-397-3511 | 125 N. 17th St., Saint Helens, OR 97051
Coos CountyOregon Coast Community Action (ORCCA)
Phone: 541-435-7080 x 370 | 1855 Thomas Ave Coos Bay, OR 97420
Crook CountyNeighborImpact (NI)
Phone: 541-548-2380 x 210 | 1855 Thomas Ave Coos Bay, OR 97420
Curry CountyOregon Coast Community Action (ORCCA)
Phone: 541-435-7080 x 370 | 1855 Thomas Ave Coos Bay, OR 97420
Deschutes CountyNeighborImpact (NI)
Phone: 541-548-2380 x 210 | 2303 SW First St., Redmond, OR 97756
Douglas CountyUnited Community Action Network (UCAN)
Phone: 541-672-5392 | 280 Kenneth Ford Drive, Roseburg, OR 97470
Gilliam CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Grant CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-575-2949 | 142 NE Dayton, John Day, OR 97850
Harney CountyCommunities in Action (CinA)
Phone: 541-889-9555 | 915 SW 3rd Ave, Ontario, OR 97914
Hood River CountyMid-Columbia Community Action Council (MCCAC)
Phone: 541-296-5462 | P.O. Box 1969312 E 4th Street The Dalles, Oregon 97058
Jackson CountyACCESS
Phone: 541-494-1210 | 3630 Aviation Way Medford, OR 97504
Jefferson CountyNeighborImpact (NI)
Phone: 541-548-2380 x 210 | 2303 SW First St., Redmond, OR 97756
Josephine CountyUnited Community Action Network (UCAN)
Phone: 541-956-4084 | 280 Kenneth Ford Drive, Roseburg, OR 97470
Klamath CountyKlamath and Lake Community Action Services (KLCAS)
Phone: 541-882-3500 | 535 Market Street, Klamath Falls, OR 97601
Lake CountyKlamath and Lake Community Action Services (KLCAS)
Phone: 541-882-3500 | 535 Market Street, Klamath Falls, OR 97601
Lane CountyLane County Human Services Division (LCHSD)
Phone: 541-682-3776 | 151 W. 7th Ave Suite 560, Eugene OR 97401
Lincoln CountyCommunity Services Consortium (CSC)
Phone: 541-704-7506 | 250 Broadalbin St. SW, Suite 2A, Albany, OR 97321
Linn CountyCommunity Services Consortium (CSC)
Phone: 541-704-7506 | 250 Broadalbin St. SW, Suite 2A, Albany, OR 97321
Malheur CountyCommunities in Action (CinA)
Phone: 541-889-9555 | 915 SW 3rd Ave, Ontario, OR 97914
Marion CountyMid-Willamette Valley Community Action Agency (MWVCAA)
Phone: 503-399-9080 x 4003 | ARCHES Project, 615 Commercial Street NE, Salem OR 97301
Morrow CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Multnomah CountyMultnomah County
Phone: 503-988-0466 (Available in Spanish and English).
Email: rentassistance@multco.us You may also contact 211 or 1-866-698-6155 | 209 SW 4th Avenue #200, Portland, OR 97204
Polk CountyMid-Willamette Valley Community Action Agency (MWVCAA)
Phone: 503-399-9080 x 4003 | ARCHES Project, 615 Commercial Street NE, Salem OR 97301
Sherman CountyMid-Columbia Community Action Council (MCCAC)
Phone: 541-296-5462 | P.O. Box 1969312 E 4th Street The Dalles, Oregon 97058
Tillamook CountyCommunity Action Team (CAT)
Phone: 503-842-5261 | 2310 1st St., Ste 2, Tillamook, OR 97141
Umatilla CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Union CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-963-7532 | 1504 N Albany St, La Grande, OR 97850
Wallowa CountyCommunity Connection of NE Oregon (CCNO)
Phone: 541-426-3840 | 702 NW 1st St, Enterprise, OR 97828
Wasco CountyMid-Columbia Community Action Council (MCCAC)
Phone: 541-296-5462 | P.O. Box 1969312 E 4th Street The Dalles, Oregon 97058
Washington CountyCommunity Action Organization (CAO)
Phone: 503-615-0770 | 1001 SW Baseline St. Hillsboro, OR 97123
Wheeler CountyCommunity Action Program of East Central Oregon (CAPECO)
Phone: 541-276-1926 | 721 SE 3rd St, Suite D, Pendleton, OR 97801
Yamhill CountyYamhill Community Action Partnership (YCAP)
Phone: 503-687-1494 | YCAP, P.O. Box 621, McMinnville, OR 97128